Cash Blox Privacy Policy

1 Introduction

Cash Blox ("we", "us", "the platform") operates the website at cashblox.org and provides online gaming services to adult players in Pakistan. This Privacy Policy sets out clearly how we collect, process, store and protect your personal information when you register an account, make a PKR deposit or use any part of the Cash Blox platform.

We understand that privacy is something Pakistani players care about — particularly when it involves financial transactions. This policy is written to be read and understood, not to be a wall of legal language that nobody works through. If you create a Cash Blox account, you are agreeing that you have read this policy and understand how your data is handled.

This policy should be read alongside the Terms and Conditions and the Responsible Gaming page, which together describe the full scope of your relationship with Cash Blox.

2 Information We Collect

Cash Blox collects personal information in two broad categories: information you provide directly, and information generated automatically by your use of the platform.

Information you provide directly:

• Registration details — your full name, date of birth, mobile number and any other fields completed during account sign-up.
• Identity verification documents — if we request identity verification, we may collect a copy of a government-issued ID such as a CNIC or passport. This is used solely for age and identity verification purposes.
• Payment information — transaction references, mobile wallet IDs (JazzCash, Easypaisa), bank account details used for deposits via Raast or bank transfer, and card details where applicable. Full card numbers are processed through secure payment processors and are not stored on our servers.
• Communications — messages sent to our support team, including the content of those messages, so that we can respond and maintain a record of the issue.
• Responsible gaming preferences — deposit limits, session reminders or self-exclusion settings you configure in your account.

Information collected automatically:

• Device and browser information — device type, operating system, browser version and screen resolution. This helps us optimise the mobile experience for Pakistani players using a wide range of Android and iOS devices.
• IP address and approximate location — used for account security, fraud prevention and ensuring the platform is being accessed appropriately.
• Session and gameplay data — pages visited, games played, bet sizes, session duration and navigation patterns within the platform. This data is used for platform improvement and to support responsible gaming monitoring.
• Cookies and similar technologies — as described in Section 6 of this policy.

3 How We Use Your Information

Every piece of information we collect has a specific, legitimate purpose. We do not process your data beyond what is necessary for those purposes. The main reasons we use your personal information are:

We do not use your personal information for automated decision-making that produces significant legal effects on you, except in the case of fraud detection systems which may temporarily restrict an account pending manual review by our team.

4 Payment Data and PKR Transactions

Because Cash Blox operates entirely in PKR and supports local Pakistani payment channels, payment data handling is an area we want to be particularly clear about.

When you make a deposit via JazzCash or Easypaisa, the transaction is initiated through the respective mobile wallet provider's own system. Cash Blox receives a transaction confirmation reference and the credited amount in PKR. We do not receive or store your JazzCash or Easypaisa PIN or login credentials.

For Raast and bank transfers, we receive the transfer confirmation from your bank. The bank account details you provide for the purpose of a withdrawal are stored securely and used only to process that specific withdrawal request.

Where card payments are supported, card numbers are processed through our payment processor's encrypted gateway. Cash Blox servers do not store full card numbers at any point — only a masked reference is retained for reconciliation purposes.

All deposit and withdrawal records are retained for as long as the account is active and for a defined period after closure, as described in Section 8, for audit and reconciliation purposes.

5 Sharing Your Information

Cash Blox does not sell, rent or trade your personal information to any third party for their own marketing use. We share your data only in the following limited circumstances:

• Payment processors — transaction data is shared with JazzCash, Easypaisa, Raast and other payment providers strictly to process your PKR deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Identity verification services — when identity verification is required, your submitted documents may be passed to a third-party verification service operating under strict data handling obligations.
• Fraud prevention and security partners — anonymised or pseudonymised risk signals may be shared with fraud detection services to protect the platform and its players. No identifiable personal information is shared for this purpose without a legitimate reason.
• Platform infrastructure providers — technical partners who host our servers or provide operational services may process certain data as part of delivering those services. They do so under contractual data processing obligations and are not permitted to use your data for their own purposes.
• Legal obligations — if we are required by law or a legitimate legal process to disclose certain information, we will do so. We will inform you of such disclosure where we are legally permitted to.

We do not share your gameplay history, deposit amounts or personal details with other players on the platform at any time.

6 Cookies and Tracking Technologies

Cash Blox uses cookies and similar technologies to keep the platform working properly and to understand how it is being used. Cookies are small text files stored on your device by your browser when you visit cashblox.org.

The types of cookies we use:

• Essential cookies — required for the platform to function. These keep you logged in during a session, remember your language preference and maintain your account security state. Without these, the platform cannot operate correctly.
• Functional cookies — remember choices you have made, such as game settings or notification preferences, so you do not have to reconfigure them on every visit.
• Analytics cookies — help us understand which games are popular, which pages are visited most and how players navigate the platform. This data is aggregated and anonymised — it does not identify you individually. We use this information to improve the platform for Pakistani players.
• Security cookies — used to detect unusual activity such as repeated failed login attempts or access from unfamiliar devices, helping us protect your account.

Cash Blox does not use third-party advertising cookies or tracking pixels that would share your data with ad networks. We do not run retargeted advertising campaigns based on your Cash Blox activity.

7 Data Security

Protecting your personal information and PKR account data is a core responsibility that we take seriously. Cash Blox applies the following security measures to safeguard your data:

• Encryption in transit — all communication between your browser and our platform uses TLS (Transport Layer Security) encryption. The padlock icon in your browser address bar confirms this is active when you visit cashblox.org.
• Encrypted storage — sensitive data including identity documents and payment references are stored in encrypted form. Account passwords are hashed using industry-standard algorithms and are not stored in a readable format.
• Access controls — access to player personal data within our systems is restricted on a need-to-know basis. Staff members can only access data relevant to their role and are subject to confidentiality obligations.
• Account security features — we recommend players use a strong, unique password for their Cash Blox account. If you suspect your account has been accessed without your authorisation, contact support immediately so we can secure it.
• Ongoing monitoring — our systems monitor for unusual access patterns, multiple login attempts and other indicators of potential account compromise on a continuous basis.

No online platform can guarantee 100% security against all threats. However, we invest in appropriate measures to reduce risk and respond quickly when issues are identified. If a security incident were to affect your personal data in a significant way, we would notify you and take corrective action promptly.

8 Data Retention

We keep your personal information for as long as your Cash Blox account is active and for a defined period after account closure. The retention period varies by data type:

• Account registration data — retained for the duration of your account and for a period of up to 5 years following account closure. This allows us to handle any post-closure disputes or audit requirements.
• Transaction records — PKR deposit and withdrawal records are retained for up to 7 years after the transaction date for reconciliation and audit purposes.
• Identity verification documents — retained for the duration of the account and up to 5 years after closure, unless a shorter or longer period is required by applicable obligations.
• Support communications — support tickets and messages are retained for up to 3 years to allow us to reference previous interactions in the event of ongoing issues.
• Analytics data — aggregated, anonymised analytics data may be retained indefinitely as it does not contain personal identifiers.

When data is no longer needed and the retention period has passed, it is securely deleted or permanently anonymised. You can request early deletion of certain data categories — see Section 9 for your rights in this regard.

9 Your Rights

As a Cash Blox player you have the following rights in relation to your personal information. To exercise any of these rights, contact us at [email protected] with your account details and the specific request:

10 Minors and Under-18 Protection

Cash Blox is strictly an adult platform for players aged 18 and above. We do not knowingly collect or process personal information from anyone under the age of 18.

During registration, all players are required to confirm they are 18 or older. Where identity verification is triggered, date of birth is confirmed against submitted documents. Any account found to have been registered by someone under 18 will be closed immediately and personal data associated with the account will be deleted, except where retention is required to address the breach.

If you are a parent or guardian and believe that someone under 18 in your household has registered an account on Cash Blox, please contact our support team immediately at [email protected] so we can investigate and close the account without delay.

We recommend that parents and guardians in Pakistan make use of parental control tools available on Android and iOS devices to restrict access to online gaming platforms for minors in their household.

11 Changes to This Privacy Policy

Cash Blox may update this Privacy Policy from time to time to reflect changes in the platform, payment methods, data practices or legal requirements. When we make material changes, we will notify registered players via the contact details on their account before the changes take effect.

The "Last Updated" date at the top of this page shows when the current version was published. We encourage you to review this policy periodically. Continued use of Cash Blox after the effective date of any updated policy constitutes acceptance of the revised version.

Minor changes — such as corrections to wording or clarifications that do not affect how your data is used — may be made without prior notice. Material changes to data collection, sharing practices or your rights will always be communicated in advance.

12 Contact Us

If you have a question about this Privacy Policy, want to understand how your data is being used, or wish to exercise any of your data rights, you can reach our support team through the following channel:

When contacting us about a data rights request, please include your registered mobile number and a brief description of your request so we can locate your account and respond accurately.

For general platform questions, account queries and payment issues you can also visit the FAQ page which covers the most common topics raised by Cash Blox players.